*Money Back Guarantee, if given notice of cancellation within 7 days is in full, from 7-30 days is minus a $10 refund fee, and beyond 31 days is pro-rated for service given to time of cancellation notice and minus a $10 refund fee. Internal credit can be given toward another EnterSys account/service without a refund fee.

1) The external database services are provided on external database servers and are not part of your Windows VPS account and cannot be managed by Plesk. You'd be given a separate control panel to manage them. MySQL is also installed locally on your VPS Windows account with Plesk and you could also use this local MySQL server for yourself and your clients. You can install any database server (including MSSQL or MSDE) on your VPS hosting account and use DB services directly from it rather than depending on our external DB services

2) Plesk 8.1 for Windows is available for $5/mo for the 30-domain version. The Unlimited Domain version is available for $10/mo. Plesk PowerPack is an additional $5/mo with any version. Upon activation, you must notify sales if you require Plesk and which version.

3) Once Plesk has been installed (if you approve it), you would need to log into your VPS Windows hosting account using Terminal Services or Remote Desktop and launch Plesk from the desktop. You could then begin configuring and using Plesk. You may need to refer to the Plesk 8.1 Manual. If you need assistance, you can contact our support team via ticket or live chat.

4) You are free to install JSP/Tomcat on any Windows VPS plan for your JSP hosting needs. However to use JSP/Tomcat with Plesk (i.e. to allow Plesk to manage it), you'll need to choose a VPS Windows hosting plan with the Plesk Power Pack installed. Only the Power Pack has the JSP plugin   5) Coldfusion Plugin support does not mean Coldfusion pages will work in the VPS, it means Plesk can manage Coldfusion if you have a license to install the Coldfusion Server software. Coldfusion versions 5- MX7 are supported.